They need to call your over the phone in order to verify you are a human being and they need to know what you are going to do with their "cloud" - they called it "Onboarding"
I told them I just want to experiment with their apis and maybe they think I have no business value or I am a potential spammer, so they rejected my "Onboarding" request without any reason given. (So you know I am not commenting from the technical point of view since I have never access to their system)
On the contrary, AWS give you free tier access for a whole year, no question asked.
Our intent with the onboarding call is to personalize the new customer experience by getting to know more about your business or project so that we can then link you to the right resources. It sounds like we fell short of this goal when you attempted to start up your account, and for that I apologize. If you'd like me to look in to this or if there's anything else I can do to help please feel free to email me: shaggy@rackspace.com
I signed up with Rackspace a while back to host a new site I was putting together. I found the "onboarding" process so creepy and off-putting that, even though they accepted me, I went with Linode instead. Like, if that kind of weird bureaucracy was what I had to look forward to when I needed support, no thanks.
Also, their sorta-cloud-sorta-VPS setup for Rackspace Cloud seemed awkward to me. It made the control panels more confusing than they needed to be.
I've been using rackspace for a year now and have had a great run of it. I did get a call early on, but I did not register as creepy. The service has been great, except for one ubuntu kernel bug caused by me using an old image to build some servers on their new openstack systems. That was confusing.
I really like openstack. As a python hacker, it's the bee's knees.
Thanks for the kind words. We were able to get everything sorted with the kernel bug? Please let me know if I can help with this or anything else. shaggy@rackspace.com
They need to call your over the phone in order to verify you are a human being and they need to know what you are going to do with their "cloud" - they called it "Onboarding"
I told them I just want to experiment with their apis and maybe they think I have no business value or I am a potential spammer, so they rejected my "Onboarding" request without any reason given. (So you know I am not commenting from the technical point of view since I have never access to their system)
On the contrary, AWS give you free tier access for a whole year, no question asked.
IMHO, don't waste time on Rackspace.