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First of all, Google isn't to blame for this trend and Google's open-plan offices, although flawed, are more spacious and better planned than what most companies use. I've seen startups and banks under the 100 SF/employee barrier.

Second, it's not even the noise that wrecks people but visibility from behind ("open-back visibility"). That's not because people are constantly hiding things. It suggests low status and makes it hard (and stressful) to perform at one's best.

There are environments where open-plan offices are better, but they're rare. One is a trading floor, where seconds matter (a lot) and information must be broadcast quickly and verbally (i.e. yelling). Unless there's a real-time sensitivity to what they're doing, programmers are better off with more privacy.

If you are going to use an open-plan office, the least you can do is to give everyone a 7-foot wall at his or her back.



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