If you are in the business of selling you are in the business of removing obstacles blocking me from exchanging my money for your goods. It is absolutely not entitlement to expect that to be an ongoing cycle of improvement.
It has been years since this business model has been proven beyond doubt yet there is still no sign of any real attempts to embrace it. In other markets that would be considered feckless but in this case we're expected to believe the reason is 'business is hard'?
Please have a look at some of my other posts in this thread, especially the ones with links to deliverables for distribution. There's a limit to the amount you automate this sort of thing because every film is different. The legal and technical problems that need to be solved for one film may be completely different for the next one.
For people who program for a living, how do you feel about managers who come and ask why it's taking so long to get the bugs out or implement a new feature, and then dismiss your explanation with 'but it's all software, can't you just debug it the same way you did that other project last year? I mean it's just code, right?'
Because that's exactly what I'm hearing from people here.
It has been years since this business model has been proven beyond doubt yet there is still no sign of any real attempts to embrace it. In other markets that would be considered feckless but in this case we're expected to believe the reason is 'business is hard'?