Up until November 2013 all the news was of technical difficulties in the board causing delays. Repeated redesigns and fixes. However in November 2013 we finally got told the reason why we really didn't have boards, 10 months after the due delivery date was they didn't have the money. Worse than that the Kickstarter had never been enough money to make the boards, they always needed external funding that they had no idea they would get. In the Kickstarter this was never mentioned and it wasn't mentioned until November 2013 to the backers.
That is not the way business is done. They should have either made the kickstarter price higher or more backers or they been honest upfront in that pitch that the product needed additional seed money not coming from kickstarter. Rather than lying to your backers for over a year about the nature of the delays.
None of this is how you make friends and I wont deal with them again. They offered me a refund in November which I never got but at least they finally shipped my boards. This is one kickstarter backing I regret, not because I don't want the product but I don't want the guys who make it in business anymore. I don't want companies that behave this way to be rewarded, such levels of dishonesty (and potentially IMO criminal activity and certainly a breach of Kickstarters conditions) just should not be rewarded with success.
That is not the way business is done. They should have either made the kickstarter price higher or more backers or they been honest upfront in that pitch that the product needed additional seed money not coming from kickstarter. Rather than lying to your backers for over a year about the nature of the delays.
None of this is how you make friends and I wont deal with them again. They offered me a refund in November which I never got but at least they finally shipped my boards. This is one kickstarter backing I regret, not because I don't want the product but I don't want the guys who make it in business anymore. I don't want companies that behave this way to be rewarded, such levels of dishonesty (and potentially IMO criminal activity and certainly a breach of Kickstarters conditions) just should not be rewarded with success.