Unfortunately when automation goes wrong, it usually tends to do too much - double billing, aggressively canceling things, etc.
Having built several automation systems that bill millions of dollars, I can say that it's quite challenging to build things that have no visible output, run by themselves and often sit there for years without being touched, while everything changes around them!
It's not sexy work, but when it goes wrong the shit really can hit the fan!
Having built several automation systems that bill millions of dollars, I can say that it's quite challenging to build things that have no visible output, run by themselves and often sit there for years without being touched, while everything changes around them!
It's not sexy work, but when it goes wrong the shit really can hit the fan!