I have an ipad through which I subscribed for Apple arcade. I don't use it / play at all on it and there was recently an email that price is going up. Sure, I'll just cancel subscription I said. I don't have my ipad on me, nor any other apple device (I don't use them anymore), nor windows. I have linux machines and android phone. Ok, so how do I cancel subscription? icloud login? no. subscription place of sorts? it wants me to install itunes, which I can't.. ok, no. After googling around, turns out there's actually no way except to call Apple in USA or wherever. I'll just wait a week untill I get a hold of my iPad and Apple won't be seeing my money for a long time. Disgraceful to say the least.
Apple always assume that you use their devices as primaries. It can be very annoying. When I wanted to get my wife a replacement MB, I ended up checking out as a guest as they insisted on sending my 2FA code to my iPad (which mostly just annoyed my toddler).
> Apple always assume that you use their devices as primaries
Assumes or tries very hard to make the alternative as difficult as possible? From a company that prides itself in improving and simplifying UX the dark patterns aren't mistakes.
I think with organizations of this size it‘s usually just stupidity, lack of focus, or bad product management. Apple UX is sometimes really bad and buggy and the question „cui bono“ often has the simple answer: no one. It‘s just a bug that happened somewhere in the dev cycle or some immature idiosyncrasy that was rushed into the product because someone just liked the idea.
Maybe the UX is so good because they don't care to have a development team supporting your 0.001% edge case of you wanting to run iMovie on your Sun Workstation running Solaris.
The simple reality is this: if you are refusing to follow the established processes and procedures of an ecosystem that you've voluntarily decided to be a part of, for some technical reason you've conjured up or gotten yourself in, for which seems to otherwise work fine for billions of people, then you are a particular edge case
Now, with your final word, don't say something online you wouldn't in a professional setting, especially around here. It is disrespectful and unprofessional, and you should probably know better.
The "established procedures" of the worldwide, multi-company, multi-country "ecosystem" in which Apple is embedded are that everything, or at least everything administrative, can be done first and foremost from a Web page. Once you get that basic functionality in place, you can start screwing around with apps or whatever. Your platform is an "edge case", and, yes, Apple, this means you.
As for professionalism, you appear to be under the unfortunate misapprehension that anybody gets paid to engage in bull sessions on here.
you appear to be under the unfortunate misapprehension that anybody gets paid to engage in bull sessions on here.
Fortunately, I'm not mistaken in the fact that this world is small, and the grandparent poster is living in it. I've had the distinct honor to witness many a person sitting across from me have the unfortunate distinction of being known by me in circumstances that were less than fortunate for them. And at the end of the day that can really affect how someone "gets paid."
You sound like a terrible colleague, on a very high horse, with very little self-awareness. You enter this thread with a straw-man, and when called out start threatening with cancel culture bullshit. What are you even trying to prove here and to who?
You're a parody of an Apple user. I guess that's what decades of being patronized and gaslit by a company does to someone.
You're a parody of an Apple user. I guess that's what decades of being patronized and gaslit by a company does to someone.
How on earth did you draw these two conclusions? I'm simply asking people to not call me an "ass" and a "dickface" in a professional setting and all the sudden I'm some cheerleading Apple user who was gaslit and patronized by a company?
Some of you are some angry misguided people. You should really look inward to how you interact with your fellow peers. This is frankly, disgusting.
First of all, this is not a professional setting, it's a comment section to an article.
Second, you reduce someones completely valid need of being able to cancel a subscription to a condescending straw-man:
> supporting your 0.001% edge case of you wanting to run iMovie on your Sun Workstation running Solaris
Since you see this place as a professional setting, is that how you handle colleagues? With unnecessary and patronizing sarcasm? Anyway, when you get called out for it you double down with "careful, we might meet each other professionally":
> I've had the distinct honor to witness many a person sitting across from me have the unfortunate distinction of being known by me in circumstances that were less than fortunate for them. And at the end of the day that can really affect how someone "gets paid."
Ridiculous. Don't take yourself or this place too seriously. Nobody is angry, we just don't have patience for your bullshit. Where do I apply if I want the opportunity to tell you to go fuck yourself to your face?
Where do I apply if I want the opportunity to tell you to go fuck yourself to your face?
You can contact me through my profile. You won't though, because even though Sweden is a large country, you wouldn't dare say that to my face regardless. I know you wouldn't.
How come? Are you a tough guy who resorts to your fists when your fragile ego gets questioned?
Imagine sitting there doxxing people over this bullshit. This needs an XKCD, "call the FBI, someone on the internet called me an ass".
I'm sure you have 15 e-mails drafted already "Hey, are you aware that your employee has opinions online? It's not a good look for your company and you should do something about that."
I will be very amused to see him contact my employer. ;) I guess he couldn't penetrate my cloak of plain real name, middle initial and all. The guy lampoons himself.
Good lord. I was just hoping you’d contact me so we could continue this discussion offline HN. I don’t think I’ve ever swung a fist at everyone, but that’s what I thought. You won’t contact me. Stay salty, and have a good day bro…
edit: you’ve crossed the line from having an opinion to being an unprofessional jerk. I’m not anonymous, you are. I triple dog dare you to personally back up your comments, otherwise you are a coward and afraid of your own shadow, much less confident in your opinions. Like I said before, you would never make these comments to me face to face where I knew who you were and there were consequences for your actions lurking around the corner. But I’m willing to be surprised.
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edit2 per the below:
What would that even achieve? I don't feel the need to prove anything to someone on the internet.
LOL. Ok dude. That's why you're 8 deep into the comments. Stay anonymous and salty my friend.
Discussions don't scare me. What would these consequences even be?
Reach out to me. See, you can't. You won't. You can huff and puff and beat on your chest proclaiming that you're "knocking down to earth" and all this sanctimonious bullshit but deep down inside you know that you would never act like this in public if people knew who you were. your bluff has been called, you've been given the opportunity to be a real person, but you simply can't do it. The reason is because you are a coward, and you know there will be consequences for acting like a tool in public. Otherwise you'd "own it" like you did when you were a big boy and you walked down to HR to show them what's up.
You can look at my profile, you know exactly who I am. Who are you? You're a cute little freelancer who hides behind the keyboard knowing that regardless of what you do, there are consequences for the way that you address people in public unprofessionally. I stand by all my comments, because my name is right on them. You can't stand by your comments because you are - nobody.
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Addendum: One thing that's really cool here is you can see @worksonmine agree with me that there are consequences for popping your mouth off in public, as he progresses through his arguments. It is a good sign of progress, he'll watch himself a little closer on a professional forum and he definitely won't reveal who he is professionally when he decides to stray off into not acting like a professional. Who would have thought being unprofessional would be a hinderance to someone? he knows it. I know it. everyone knows it.
Click my timestamp, and hit reply instead of editing.
I'm keeping this up because it's fairly entertaining and I've got nothing better to do. Do I seem even the slightest offended? I'm just curious to see how far you'll take it, now we're at "let's go outside, let's go outside", I'm just grinning and getting a kick from your reaction.
Me keeping my online and real-life presences separate has more to do with integrity than the opinions you see here. Even if I'm anonymous I'm never insulting or unnecessarily rude, you'll see me calling out people for being so though.
I'm the same IRL, since you've read my comments you know it's the controversies that get me going. That's where the interesting discussions are and what stimulates me. I'm used to the entire table loosing their shit and me calmly asking leading questions until they realize we're in agreement.
Me keeping my online and real-life presences separate has more to do with integrity than the opinions you see here.
Nah, you're just being a coward and literally hiding behind the keyboard. You're afraid of the professional repercussions and consequences. You've been able to read the room just enough to know that being obtuse and unnecessarily confrontational (I think you call it "calling people out on their bullshit") and then sitting back and giggling at the aftermath isn't necessarily an approach you'd want to tie your actual name to. A quick look at your past history shows this is your modus operandi. This is, after all, a group of professionals. And before you lecture ME on what this place is, remember you've been around here for 2 years, I've been around here for 14.
Even if I'm anonymous I'm never insulting or unnecessarily rude
Right. Ok.
It's adorable to watch you soften your tone as we get deeper into this. You've gone from "where do I sign up to tell you to go fuck yourself" to "I'm having fun and I like to watch the people get all riled up"
> It's adorable to watch you soften your tone as we get deeper into this. You've gone from "where do I sign up to tell you to go fuck yourself" to "I'm having fun and I like to watch the people get all riled up"
I don't think my tone is any softer, could it be you reading me with a different energy? I've been very calm throughout. It was a rhetorical question as a response to this:
>> I've had the distinct honor to witness many a person sitting across from me have the unfortunate distinction of being known by me in circumstances that were less than fortunate for them. And at the end of the day that can really affect how someone "gets paid."
And seeing you doxx and threaten people with "consequences". I see you've edited your other comment to address others who may be reading, and I'm the one getting cold feet? Why do you think people care? Who are you even? Are you important in Silicon Valley? This was also rhetorical, don't answer that I don't care.
Imagine measuring dicks over the age of our accounts. Does it give you the same warm fuzzy feelings as "owning" your iphone?
I own an iPhone and an Android phone. I think there is an old windows phone in the back desk somewhere as well. But what does that have to do with the price of tea in China?
MY point is, and I think I've been crystal clear, is that this is a small world and professionalism is key to human and business interaction. I know this, and you definitely know this, otherwise you wouldn't behave like you have in public.
Am I important? Absolutely not. Do I think people care? Yes, believe it or not, important people in our industry participate here in these discussions. I've done significant business with private equity, investors and others via contacts and discussions here. This isn't reddit or discord, fox news article discussions, or facebook. You know how I know you don't know this? Because your account is 2 years old and your demonstrated behavior around here over those 2 years tells us this. Sorry. A spade is a spade. Look up the history of HN.
My point all along has been that I can assure you, if we were doing business together or I was considering you for a technical contract, role, job, partnership, anything, you'd be in a world of hurt. Your obtuse and abrasive approach might cost you an investment. Maybe a contract. Maybe a billion dollars. Who knows?
You may not like to hear this, but here's the thing. I've managed hundreds of people just like you, who think they are the "big boy" because they did x, y, and z technically or they marched down to HR to show the people in charge what's up, or their MO is to stir the pot, be obtuse and cause trouble and be disrespectful all the while skirting the line. That is your schtick, and it's probably why you're working as a freelancer. Good for you if you're doing well, but we'll have to take your word for it. Like I said, me: I'm really not important, but you can very easily look at who I am, my CV, what I've done in life, my family, technically, managerly, whatever and you'll find that when we're dropping our zippers, I'm going to have a more warm and fuzzy feeling than you are right now. And that's just the way it is, because you've got nothing else to stand on except your obtuseness and anonymity.
For someone who values professionalism you're strangely entitled. Do you think people would enjoy working with someone who threatens consequences as soon you're called out for being an ass?
Are you being professional when you try to bait me into doxxing myself for what, getting revenge over a comment on the web? "I dare you! I triple dare you! Coward! Let's continue outside HN".
Then you belittle me calling me a "cute little freelancer" (I'm not) and so on. Maybe you wouldn't want to work with me, but don't flatter yourself, I doubt I'd ever need your entitled elitist attitude close to me. I didn't even reply to your first comment that got down-voted because it didn't warrant an answer. But when you started bitching to people calling you out I got interested, and here we are.
Spare me your psychoanalysis Freud. Instead of doubling down just leave, or delete your comments if you care so much what people think. You're not winning any points, there are no prizes or diplomas.
For someone who values professionalism I'm uniquely qualified to tell you to sit your ass down and shut it. Let's back up here: the whole crux of you deciding to pick a fight with me was over me commenting about some people thinking their edge cases with Apple deserves special treatment. Guess what, no they don't, they're not special. The customer isn't always right. Neither is Apple in many cases, but they are the largest company in the world, so I think they've figured out customer service, UX, all those things, and if you go to the original post in this message, it was about some dude's edge case on canceling a subscription. Boo fuckin hoo.
Let me recap for you: you directly picked a fight with me after I defended myself from being directly called an "ass," a "terrible colleague," "a dick-face" and "I want the opportunity to tell you to go fuck yourself to your face" My defense solely focuses on professionalism, and you decide to wallow in the mud with the rest in some anonymous sanctimonious self-sucking bullshit circle. So don't engage in whataboutisms at this point with me. Only an obtuse anonymous troll can race to the bottom with a named person at THIS point... So yup, slap that tag on your forehead bud and own it.
The difference between me and you is that in the professional world, I have a track record of having hundreds of people who enjoy working with me, millions of customers who enjoy my products, and many many partners who have become millionaires. You've marched down to HR and won a fight. Congratulations.
I'll be here all night, and I ain't deleting shit. My comments stand, with my name attached right here on each of them. blantonl: Lindsay Blanton. You can't do that: you're too scared, too cowardly, and too afraid of what might come your way by writing checks with your name on them your ass can't cash. So, I guess in a sense, I am "strangely entitled" because I have the track record that you don't, and that allows me enough capital to let my comments stand. I can write those checks all day with my name on them. You? you're going to have to earn some capital. You might try by attaching your name to some worthwhile works for a start.
You'll also find that anyone that works with me knows I don't suffer fools. I will bend over backwards, but I won't bend over forwards. I can assure you that you are uniquely lucky in that you are anonymous, because I've figuratively punched more than one person in the mouth because they decided to get sanctimonious and preachy on how I should be expressing an opinion in a professional setting. I didn't start the attacks, others did, and you felt it was your duty to preach to me how I should conduct myself in response. Mike Tyson said it best, "everyone has a plan until they've been punched in the mouth."
The saddest part about this is how little you understand about the situation. So brainwashed that wanting to cancel a subscription is an edge case. Is that why Apple fanboys keep throwing money at them? Canceling is not an option.
I didn't read most of your post but I get the gist, you're really cool and I wish I could lick the ground you walk on.
> you’ve crossed the line from having an opinion to being an unprofessional jerk
Nothing unprofessional about what I've said here in this thread, this is not my place of work, and I'm only calling you out on your bullshit. I'm not ashamed of bringing people back down to earth. Even if you were my employee I would speak to you exactly like this if this was how you acted towards colleagues, doxxing and threatening with consequences. Probably even harsher since I'm bound by law to provide a healthy environment.
> I’m not anonymous, you are
Should've thought about that before you embarrassed yourself bragging how you've fucked potential colleagues over with your power trip. That's where I got involved.
> I triple dog dare you to personally back up your comments, otherwise you are a coward and afraid of your own shadow,
Baiting me into doxxing myself isn't going to work, I'm not 12 years old. What would that even achieve? I don't feel the need to prove anything to someone on the internet. Even if you were to contact my employer the only one you would reach would be me, there is nobody else. Am I going to fire myself? Oh-oh, I hurt someones feelings, maybe I should liquidate my company.
> Like I said before, you would never make these comments to me face to face where I knew who you were and there were consequences for your actions lurking around the corner.
I absolutely would, especially because of your entitlement. And I would enjoy it. I've been called to HR in the past over showing statistics that women earn more in tech than men to a female claiming they don't get hired. The meeting concluded with them realizing they asked me to be sexist and treat women differently and chose my truths based on the gender I'm speaking to. Because feelings, not even being rude, simple facts are apparently offensive today and I'm not playing that game.
Discussions don't scare me. What would these consequences you keep threatening with even be? Outside of your bubble nobody cares. Since you're not anonymous and your environment seems to care about these things maybe stop digging further into it.
No. The user base for Apple Music on Windows is huge. Apple devices are secondary. Using the AM app is primary, once you've been successfully sucked into the Apple ecosystem, Borg-like.
A feature of the Apple platform is aggregation of control, but they put the control within iOS.
This is awesome. I don't have to chase down fifty-eleven other sites to manage the things I subscribed to on my phone or iPad, including the services I buy from Apple itself. It's an extremely consumer-friendly aspect of the platform, and one I would miss very much if I switched to something else.
But yes, to use this feature of the platform, you need to have access to the platform. As you have discovered, though, Apple DOES have a phone option as well, though I'm sure it's less convenient to use.
Honestly, it just seems like you were primed to be annoyed about Apple, and have failed to realize your complaints look pretty thin.
I'm not sure if Apple pays your sandwiches or what, but it's not hard to imagine a reasonable expectation one could login to an apple-owned web platform to manage their subscription. Not third-party. Apple one. Especially after considering two facts; One - they have that platform via iCloud where you can manage billing and subscription, but apparently not for everything and second which is more important - I got alerted to this after receiving an email from Apple titled "Your Subscription Price Increase" and within that email there was this: "To learn more or cancel, review your subscription." of which latter part is a link which when clicked opens up a page saying you need itunes. itunes which I cannot install on my phone nor computer. No other info. I had to dig and dig through google to find that I could probably call someone at Apple to cancel. If that's not shady, it's at least sloppy.
Yes, of course, any defense of Apple must be due to remuneration. LOL.
It's an oversight, I suppose, but a defensible one. Putting management for subscriptions in the AppleID management area of Settings on Apple devices is an entirely reasonable thing to do. For one thing, it means you don't have to futz with a login to get to it.
I'd never use a web login for this. I'm sure most Apple users feel the same. And you have to have an Apple device to consume the subscription the OP is talking about, so ... yeah, seems like a chintzy thing to whine about.
Which was my original point: it's HN, so there must be Apple-bashing. QED.
It's HN so there must be closed source and walled garden simping to no end because no actual hacker has been in these parts for half a decade, all having left after the great walled garden simpfest of 2018.
So when you sign up for Apple Arcade, which strangely you dont use? Why sign up for it? But then it's okay that you need to have your iPad to signup, but when you want to cancel it is strange that you need your iPad.
I understand it would be nice if you can login to a website and cancel, but reads as if you make your mistake of not taken your iPad, or cancelling in time a fault of others.
Because, when you buy an Apple device, they shove free trials for subscription services down your throat in the hopes that you'll do exactly this. And it's not strange that they don't use it: the first thing you discover after starting the free trials is that they're useless and full of shovelware.
> but when you want to cancel it is strange that you need your iPad
Come on, of course that's ridiculous.
Of course a reasonable person would expect to be able to cancel a subscription without needing the device it was created on when they used an account that you can log into from basically anywhere.
If I bought an iPad and subscribed to something, and then accidentality dropped it off a cliff, or out of a plane, or lost it in the sea, and I decided you know what, I don't want any more Apple stuff, you can be damn sure I'd expect to be able to cancel any subscriptions I had on that account (you know, the account you can log into from any computer or device), from somewhere other than on the device itself.
Suggesting anyone should expect otherwise is insanity.
Just pickup the phone and cancel your subscription. Yes, I get that you can't spin up a virtual machine of OS/2 and and use Netscape navigator to cancel your subscription because you dropped your iPad off the balcony of your cruise ship. OK, call them up and cancel.
I'll hate on apple all day, but damn if this thread isn't pedantic as hell. Jeeze.
oh my toddler is annoyed about a 2FA prompt
Give me a break. "Hey son, read to me the 6 digit code you just got on MY IPAD, Thanks son! Good reading my boy!"
Sure, who do I call? I'm not in USA and there's an 0800 number listed deep in some faq. My carrier won't connect me to the number. There's no local Apple in Croatia where I'm at. I will get to my ipad soon and cancel it, but it's absurd to say the least since you can log into icloud and there are billing options for it, so why not other things?
Actually, I signed up for it when my daughter and I wanted to play some puzzle games on my iPad. Turns out A TON of games we browsed through / tried out via AppStore on it are pure scam / and really shady-looking. I thought maybe if I just click official Apple subscription and played games they went through all that sewer can be avoided. We played maybe once or twice and I kind of forgot about it; We played fruit ninja anyways. Insisting on having an iPad or any other apple device again to unsubscribe is absurd. What if iPad was my only apple device (which it was/is) and it fell down the black hole? I'm then supposed to pay until end of universe or call Tim Apple across ocean and ask for favors? It's unacceptable, no matter which company it is. ESPECIALLY since they do have web interface you can log into and do stuff regarding billing (see iCloud).
tl;dr; I paid to get away from scam, turns out I fell into one.
I agree, at the core it was obviously his fault because he signed up for an online subscription-service and now expects it to be somehow maintained online /s
