Xerox's copier sales peak was in the early 70's, and then multiple international companies [primarily in Japan] began creating better, less expensive copiers. By the late 70's, Xerox was massively losing marketshare [to both competitors, and to blossoming word processing technologies].
>Laser printers, email, the Internet, didn't yet exist
Actually, all three did; the latter was in the form of ARPANET [to be technical, not "The Internet"].
>Laser printers, email, the Internet, didn't yet exist
Actually, all three did; the latter was in the form of ARPANET [to be technical, not "The Internet"].