Lwkl summed it up well. A great example is an HP z laptop - good build quality, sort of the equivalent to an old T series thinkpad.
With two Phillips screwdrivers, you can disassemble and replace most parts within 15m.
When I did this work, the other key thing was OEMs would guarantee image/driver compatibility for 4 years. I don’t think they do that anymore, but the hardware is very stable - consumer PC hardware will often have variance based on cost and supply chain.
Enterprise doesn’t want surprises and cares about total cost. So keeping it boring and predictable rules the day. Depending on scale, repairs are important because at some point it’s much cheaper pay for service by the drink vs warranty.
> A great example is an HP z laptop - good build quality, sort of the equivalent to an old T series thinkpad.
Last year I abandoned a low spec z laptop day one of getting given it at work. The trackpad alone was so poor that the laptop wasn’t usable without a mouse. I am a longtime Mac user but I don’t think I was being snobby or difficult.
I use a MacBook and have windows in a VM when needed.
It's the magic sauce of software and hardware integration. Also the hardware is just bonkers.
I thought for the longest time that the whole trackpad clicked when you pressed down on it. Nope, it's just a taptic engine hidden in there. If you turn off the haptic click, it's just a flat pane of glass.
Then there's the palm detection, I've used Macbooks for almost a decade for work and I can't remember when was the last time I had a misclick on the trackpad when I was typing. I did have a ton of issues with Dell and Lenovo laptops. On Lenovos I just used the red nub and disabled the touchpad from BIOS =)
With two Phillips screwdrivers, you can disassemble and replace most parts within 15m.
When I did this work, the other key thing was OEMs would guarantee image/driver compatibility for 4 years. I don’t think they do that anymore, but the hardware is very stable - consumer PC hardware will often have variance based on cost and supply chain.
Enterprise doesn’t want surprises and cares about total cost. So keeping it boring and predictable rules the day. Depending on scale, repairs are important because at some point it’s much cheaper pay for service by the drink vs warranty.