Also currently actual AWS staff is answering on the new community support forum re:post, I’ve been taking full advantage of that.
There are some things which AWS suck at unless you have an enterprise support plan, like having a deep review of a technical issue in their products, and having visibility into product bugs in general.
Even then after reporting a significant issue like Aurora query execution being non-deterministic in a very specific case, I only found out it was solved months later after working around it from reading patch notes.
There are some things which AWS suck at unless you have an enterprise support plan, like having a deep review of a technical issue in their products, and having visibility into product bugs in general.
Even then after reporting a significant issue like Aurora query execution being non-deterministic in a very specific case, I only found out it was solved months later after working around it from reading patch notes.