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Or maybe he doesn't.... they need to A/B test! :)


I knew what the reaction here would be. I know what the modern "trend" is, and its unprofessional.


How is figuring out what your customers actually respond to unprofessional?


It's so basic that we really shouldn't have to talk about it: this is personal presentation, interaction, humanity. The trouble is people who live in a virtual world lose much of that consciousness (and it's happened to me as well before).




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