It was a story that happened in San Francisco, I don't know what else to tell you. You can't decouple homelessness from the reasons why you might need to help someone in an emergency in that city.

Draw what lessons you will, or tell me that I'm making it up wholesale if you seriously think it's implausible if you feel the need. All I can say is that it happened and stood out as particularly strange to me. I didn't take cell phone video to prove it six years later to a stranger on the internet, I just wanted to know who to contact for help in an unfamiliar neighborhood and city.

What I took from the situation was that if you're going to seriously practice compassion in meditation it needs to also be coupled with action or else you end up getting disconnected and numb to the world around you. I don't blame anyone for their responses, and definitely don't judge them as bad people or anything. We're all human and the best of us are open-minded enough to our failings to improve.

I'm saying that if you're going to practice "feeling compassion" you should also practice acting on it. Otherwise when you need to act you will freeze. Acting on compassion is a reflex, a habit, a muscle that needs development as much as the ability to accept that you aren't perfect.