Their intention is to make money (they do). And to do so, they have to maintain a good image and please different crowds. Some of them want very restrictive regulation, some none at all.
Not possible to make them all happy and very expensive to try.
So they indeed make decisions based on public "feedback".
Is this fair? No.
But walled gardens by monopolists are never fair. But this is sadly where the money is.
Why not?
Their intention is to make money (they do). And to do so, they have to maintain a good image and please different crowds. Some of them want very restrictive regulation, some none at all. Not possible to make them all happy and very expensive to try.
So they indeed make decisions based on public "feedback".
Is this fair? No.
But walled gardens by monopolists are never fair. But this is sadly where the money is.