They don't help your customers, but they help you recover the lost revenue. The ... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

		that_guy_iain on Nov 26, 2020 \| parent \| context \| favorite \| on: AWS Cognito is having issues and health dashboards... They don't help your customers, but they help you recover the lost revenue. The penalties we have in our SLA result in our company doing things they really don't want to pay.

avh02 on Nov 26, 2020 [–]

fair, but if you lose your customer's trust that might not be recoverable. Depends on your business

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact