The point is more like "we better be sure of the scale of the issue before that is communicated publicly and low level dev's on individual teams do not have that 10000 foot view of the system".
You have all the power you need to make the company change its behavior. Vote with your dollar and move to a different platform. I'm sure you have recommendations to share.
Oh, what a pipedream. If only capitalism worked how it was described in textbooks. It turns out there are much easier lower cost optimizations businesses can perform based on managing perception rather than worrying about pesky concepts like utility.
You raise an interesting point. Where I work, most of our public status dashboards update to yellow or red automatically, with only a few failure conditions requiring a manual update. It’s always made me wonder whether we’ll ever get around to implementing capitalism with some manual update only dashboards.
Given enough law suits and mistakes by dev flipping dashboards to red with a bad code change or network provider outage and your org will have a manual public facing dashboard as well.
Of course, and such a thing would never take place in a system of economics where there are no consequences for taking accountability for failures. Because I’m sure such a system exists. Right?
Maybe if it started costing the company actual money, it might make the investments necessary to ensure it doesn't go down in the first place.