Then you find out about some guy in Japan accessing the web form via fax. What people don't often talk about old stuff is the long tail ecosystems compatible with it
Oh completely agree, not at all saying using old tech is bad in any way and it's completely clear why offical public service stuff prefers it. Just saying it's interesting how this then makes old-looking stuff seem more official, because you're used to everything official generally looking about 10 years old.