I had exactly this problem too but with NameCheap. Told them to put their id req...

		TheChaplain on Jan 9, 2020 \| parent \| context \| favorite \| on: Gandi loses data, customers told to use their own ... I had exactly this problem too but with NameCheap. Told them to put their id request and my money somewhere and left for Gandi. After more than 8 years with Gandi, not had a single issue with them.