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Perhaps in some countries/demos. I'd bet Instagram and WhatsApp for free, basic communication are seen as much higher utility in a significant amount of the global population.


But much of that utility comes from the fact that everyone uses it, rather than some inherent quality of the product, like is the case for Maps. Feeling somewhat "forced" to use it does not help with a positive view of the company.


> Instagram

Don't see its utility. It is a proper time waste.

> Whatsapp

It is indeed the most popular, but isn't unique in what it offers. Many others do what whatsapp does just as well, but none have the number of users.




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