It depends on the property manager. The one I had let the tenants stay 3 weeks beyond their lease end date rent free, pre-dated the move-out inspection and didn't even bother itemizing the damage the caused to the unit (which was well beyond their security deposit). They didn't get a forwarding address from them and there's no way to collect additional damages.
Sounds like a terrible property manager. Thankfully it is usually very easy to fire them and get a new one. At least where I am, there are a lot of them and competition is strong, so it's not hard to find a good one.
Yes! This seems to be the turd in the punch bowl. If you can find a good property manager and a good tenant, it’s not bad. Bad either can get ugly quickly (in CA).
