Yesterday, I booked a cab to go home, and rather than taking a right turn from the main highway to my home which was around 2.5km away, and there was no traffic (it was 1 AM), Google Maps recommended a route which essentially took an inward spiral route to my home (crossing one other highway, two main roads). And then charged me double the amount. I disputed the charge, and they instantaneously refunded the extra charge (wtf? Why charge in the first place?)