Also jet pilots have years of training whereas users are presented to "intuitive" interfaces where they have no reason not to push every button just to test them out.
This isn't the guy looking for it, this is the guy running the emergency alert system. It's likely to be a contractor who gets meagre pay, limited benefits, and no job security as the contract probably turns over to a new vendor every 2 or 3 years.
The "training" they have is, if anything, an MS word document with a bunch of screenshots or a flash animation showing each of the functions that the contract required the developer to build in.
How is the notification sent from the military to the civilian agency? Does the civilian agency validate the notification? Why is it necessary or preferable for a human to do this instead of a computer?
