My impression is that the Amazon.com is on the decline overall, with several problems (eg sketchy vendors selling fake products, usage of questionable courier services) diminishing the user experience.
The reports you read from Amazon employees vary wildly, but I do wonder if toxic work culture has contributed to the website's decline. Even if the problem is isolated at a department level, just simply Amazon being too big (and trying to do too many things) to effectively manage well strikes me as a red flag.
The reports you read from Amazon employees vary wildly, but I do wonder if toxic work culture has contributed to the website's decline. Even if the problem is isolated at a department level, just simply Amazon being too big (and trying to do too many things) to effectively manage well strikes me as a red flag.