I cannot agree with this enough. I help package the container tools for openSUSE and SLE (I'm also an upstream maintainer of one of the tools as well, so I see both sides of the picture). But I personally am against ISVs making packages (especially "universal" ones) -- if they want to provide a container deployment method then provide the Dockerfile so people can build and curate it themselves.
It's really frustrating when upstream turns around and says "actually, we provide packages -- not you". In fact, we've had cases where a certain project suggested that a reasonable compromise would be that we change the name of the package in our distribution to "reduce confusion to users". Wat.
However, I do understand their point somewhat. If you have users pinging your issue tracker and they're using distro-supplied packages, then you are getting a lot of noise. But the right way of reporting bugs is to complain to your distribution (we actually live and breathe the distro you're using!) and I feel like upstream projects should make this communication model more clear rather than complaining to distros about users submitting bugs in the wrong place.
EDIT: Thanks for the SUSE shoutout! OBS is pretty cool and the people developing it are pretty cool people too.
It's really frustrating when upstream turns around and says "actually, we provide packages -- not you". In fact, we've had cases where a certain project suggested that a reasonable compromise would be that we change the name of the package in our distribution to "reduce confusion to users". Wat.
However, I do understand their point somewhat. If you have users pinging your issue tracker and they're using distro-supplied packages, then you are getting a lot of noise. But the right way of reporting bugs is to complain to your distribution (we actually live and breathe the distro you're using!) and I feel like upstream projects should make this communication model more clear rather than complaining to distros about users submitting bugs in the wrong place.
EDIT: Thanks for the SUSE shoutout! OBS is pretty cool and the people developing it are pretty cool people too.